Legal Notice

Welcome to Cauli Cartel. By accessing or purchasing from this website, you agree to the terms set out in this Legal Notice, together with our applicable Shipping, Returns and Privacy Policies.

Cauli Cartel is an online retailer supplying clothing, martial arts equipment and related products to customers in New Zealand and, where offered, internationally.

1. Business Information

Business name: Cauli Cartel Limited
Website: caulicartel.com
Country of operation: New Zealand
Contact: matt@coastbjj.co.nz

If required, our full legal business name and contact details can be provided to customers on request.

2. Product Information

We make every reasonable effort to ensure that product descriptions, images, specifications, sizing information and pricing displayed on this website are accurate and current.

Colours may appear slightly different depending on your device or screen settings.

Product images may be ai representative, and minor variations in colour, design or manufacturing may occur.

We reserve the right to correct genuine errors or omissions in product information or pricing. If an error materially affects an order, we will contact you before processing the order where reasonably possible.

3. Pricing

All prices displayed on the website are in New Zealand dollars (NZD), unless otherwise stated.

Where applicable, prices include GST.

Shipping and any applicable delivery charges will be displayed during the checkout process.

We do not knowingly engage in misleading pricing or advertising practices.

4. Orders

Placing an order through our website constitutes an offer to purchase the selected products.

An order is subject to product availability and successful payment processing.

We reserve the right to contact you if there is an issue with your order, including product availability, pricing or payment.

If we are unable to fulfil an order, we will provide an appropriate refund for any amount already paid for the affected product.

5. Consumer Guarantees

Nothing in this Legal Notice limits, excludes or modifies any rights you may have under the New Zealand Consumer Guarantees Act 1993, the Fair Trading Act 1986, or any other applicable New Zealand law.

Products sold to New Zealand consumers are subject to the consumer guarantees required by New Zealand law, including guarantees relating to acceptable quality, fitness for purpose, conformity with description and safety.

Where a product does not meet the applicable consumer guarantees, you may be entitled to a repair, replacement or refund depending on the circumstances and the nature of the problem.

These statutory rights apply regardless of any additional store warranty or returns policy.

6. Change of Mind

Unless otherwise stated in our Returns Policy, we are not legally required to provide a refund or exchange simply because you have changed your mind about a purchase.

However, this does not affect any rights you have under the Consumer Guarantees Act or other applicable consumer law.

Any voluntary change-of-mind returns offered by Cauli Cartel will be subject to the conditions set out in our Returns Policy.

7. Product Use and Safety

Customers are responsible for selecting products appropriate for their intended use, including selecting the correct size and type of protective equipment.

Martial arts and combat sports equipment is designed to reduce the risk of injury but cannot eliminate the risk of injury.

Protective equipment should be used appropriately and in accordance with any manufacturer instructions.

For children's products, parents or guardians are responsible for ensuring that equipment is correctly fitted and appropriately used.

Cauli Cartel does not recommend using martial arts equipment in a manner inconsistent with its intended purpose.

Nothing in this section limits any rights or obligations that cannot legally be excluded under New Zealand law.

8. Intellectual Property

Unless otherwise stated, all content on this website, including logos, branding, photographs, graphics, product descriptions, text and other materials, is owned by or licensed to Cauli Cartel.

You may not reproduce, copy, modify, distribute or commercially exploit website content without our prior written permission, except where permitted by law.

9. Website Availability

We aim to keep the website available and operating correctly, but we do not guarantee that the website will always be available, uninterrupted or free from technical errors.

We may update, modify, suspend or discontinue parts of the website where reasonably necessary.

10. Third-Party Services

Our website may use third-party services including payment providers, delivery companies, analytics services, advertising platforms and other Shopify-integrated services.

Those services may have their own terms and privacy policies.

Payment information is processed through the applicable payment provider and is not ordinarily stored directly by Cauli Cartel.

11. Privacy

We collect and use personal information to process orders, provide customer service, arrange delivery, operate our website and, where permitted, communicate marketing information.

Our Privacy Policy explains what information we collect, why we collect it, how it is used and the rights available to you.

You can access our Privacy Policy in the checkout area

12. Website Links

Our website may contain links to third-party websites. These links are provided for convenience and do not necessarily constitute an endorsement.

We are not responsible for the content, availability or privacy practices of third-party websites.

13. Changes to This Notice

We may update this Legal Notice from time to time to reflect changes to our business, website, products or applicable legal requirements.

The latest version will be published on this page with the updated date shown above.

14. Contact Us

If you have a question, concern or complaint regarding an order or our website, please contact us:

Cauli Cartel
Email: matt@coastbjj.co.nz
Website: caulicartel.com

We will make reasonable efforts to resolve customer concerns promptly and fairly.

15. New Zealand Law

This Legal Notice and your use of this website are governed by the laws of New Zealand, subject to any mandatory rights and protections available to consumers under applicable law.

Nothing in these terms is intended to exclude or limit any right or remedy that cannot legally be excluded or limited.